At EMSER PORTABLE SOLUTIONS we have consultants who can assist you in implementation, training and remote support processes. We have a software factory division to develop mobile solutions and interfaces with other parties’ systems.
- Help from specialists through a help desk (telephone help, email, virtual media)
- On-site specialist help exclusively for subscribers
- Help available 9-5
- On-call service (12x7) via telephone/on-site (optional)
- On-call telephone service (24/7 x 365) (optional)
- Analysis and resolution of mobile solution problems
- Management, reporting and tracking of incidents
- Specialist help for software installation and personalization
- Annual updates to future versions